Office Visits
For any appointments at GI Associates of Big Bend, you can expect to be responsible for the following:
- Insurance Co-Payment or Co-Insurance: This fee is due at the time of service.
- Past due balances: Generally, if there is a balance on your account then you will be expected to pay the balance at the time of your visit with us. In the event that you have a balance that is more than 45 days old, it will be turned over to a collections agency. If you have questions regarding your account, please contact the billing office at (850) 841-1166 and select option 4 to be connected with one of our billing staff.
We make every effort to verify your benefits and obtain any necessary precertification prior to your appointment.
Your insurance company will send you an Explanation of Benefits that will explain how your bill was paid by them and any amount for which you may be responsible. It is your responsibility to understand your insurance benefits.
We accept cash, checks, major credit cards, and Care Credit. Click here for more information on the Care Credit medical credit card. GI Associates of Big Bend and Capital City Surgery Center of Florida collect co-payments at the time of service. Additional payment may be required based on your insurance plan. If you have a balance due at GI Associates of Big Bend or Capital City Surgery Center of Florida, your payment will be applied to the oldest balance first. In the event your account has a credit for GI Associates of Big Bend or Capital City Surgery Center of Florida and a deficit for another, we reserve the right to transfer credits to any outstanding balances prior to issuing a refund.
If you are unable to keep your appointment, please reschedule at least 48 hours in advance. A missed office appointment will result in a $25 fee. A $30 fee will be incurred for returned checks.
Procedures
If you have a procedure at Capital City Surgical Center of Florida or Capital Regional Medical Center, you may receive the following bills as a result of different services provided:
- Physician Fee: Fee to be paid to the physician for performing the service. This bill will be from GI Associates of Big Bend.
- Facility Fee: Fee for the use of the facility for the surgical procedure and service overhead, including facility staff, equipment, supplies, etc. This bill will be from Capital City Surgical Center of Florida or Capital Regional Medical Center where the procedure was performed.
- Anesthesia Fee: In the event that services are provided by an anesthesiologist, you may be billed for co-insurance or deductible amounts as indicated by your insurance policy.
- Pathology Fee: In the event that pathology specimens are sent out for review, you may be billed for co-insurance or deductible amounts as indicated by your insurance policy.
Some insurance companies require precertification for this service. We will make every effort to verify your benefits and obtain any necessary precertification prior to your appointment. This is not a guarantee of payment.
Your insurance company will send you an Explanation of Benefits that will explain how your bill was paid by them and any amount for which you may be responsible. It is your responsibility to understand your insurance benefits.
Some insurance plans require you to pay different out-of-pocket amounts based on the location where the service is performed. Deductibles, co-insurance and co-payments may also apply according to your insurance plan. By law, you are responsible for these amounts, as well as any non-covered services outlined in your health plan. We will submit primary, secondary and tertiary claims on your behalf as long as the information needed to process the claim is received and verified before your procedure. If this information is received after your visit, the patient or guarantor is responsible for the balance.
We accept cash, checks and major credit cards. GI Associates of Big Bend and Capital City Surgery Center of Florida collect co-payments at the time of service. Additional payment may be required based on your insurance plan. If you have a balance due at either GI Associates of Big Bend and Capital City Surgical Center, your payment will be applied to the oldest balance first. In the event your account has a credit for either GI Associates of Big Bend or Capital City Surgical Center and a deficit for another, we reserve the right to transfer credits to any outstanding balances prior to issuing a refund.
Rescheduling or cancelling your procedure will result in a $100 fee being applied to your account to cover the costs incurred by preparing for your procedure. This is a non refundable fee that is not covered by your insurance provider. In the event that you do not show up for your procedure then a $100 non refundable fee will be charged to your account. A $30 fee will be incurred for returned checks.
Questions regarding billing or payment arrangements should be directed to the Billing Office: (850) 841-1166, Option 4.